Definition of Services

Learn more about the products and solutions Verified First offers!

Criminal Case Reporting

Discovers and reports criminally convicted cases of applicants. 

​Non-Conviction Cases: 

Verified First does not report non-convictions as we pride ourselves on following the Equal Employment Opportunity Commission’s (EEOC) best-practice guidance. We act as advocates for our client by reporting information they can consider for their hiring decisions. 

Terms that indicate a criminal charge is a non-conviction, includes:

  • Not guilty
  • Dismissed
  • Nolle Prosse
  • Acquitted

Conviction Cases:

In determining reportability, Verified First will report conviction cases seven years from the disposition date. In some cases, prison/parole release dates will be used if readily available. Verified First will also report a minimum of seven years in cases involving homicide, kidnapping, and sexual assault/abuse where easily accessible when checking the main court index.

Verified First will report pending cases and open warrants where allowed by law.​

Criminal Jurisdictions

Criminal jurisdiction searches include county, state, and federal records, including the Nationwide Sex Offender Registry and Office of Foreign Asset Control. 

7-Year Unlimited County Criminal Records
Available in 7- or 10-Year Look Back

Individual county-level criminal searches on each county an applicant has lived in for the last seven years of residence history pulled from the Social Security Trace. Uncovers misdemeanors and felonies within a specific county's Central or County Seat court. Such searches should be used as a baseline of screening of applicants. 

Additional access fees may apply. A separate cost is incurred for each alias name run.

County Criminal Records
Available in 7- or 10-Year Look Back

​The most reliable source for complete and up-to-date criminal records searches. Uncovers misdemeanors and felonies within a specific county's Central or County Seat court, and should be used as the baseline of pre-employment screening of applicants. 

Additional access fees may apply.

State Criminal Records
A statewide report that broadens the search for criminal records by checking multiple counties and looking for criminal records at every available courthouse within that state. Some states house records at a central repository. Consequently, some of the case information returned may not be as up-to-date or accurate as the information at the county level.

Nationwide Sex Offender Registry
Search of the National Sex Offender Registry, including all individual state sex offender registries to provide information on sex offenders that are required to register within their state as sexual/violent offenders.

Office of Foreign Asset Control
Identifies individuals, groups, and entities, such as terrorists and narcotics traffickers, designated under programs that are not country-specific. Collectively, such individuals and companies are called Specially Designated Nationals. 

Federal Criminal Records
Available in District or State of Residence, 7-Year Districts of Residence, and Nationwide (All) Districts

Federal Criminal Record searches uncover violations of Federal Laws. Case information from Federal District Courts may reveal cases involving: white-collar crimes, fraud, embezzlement, tax evasion, capital punishments, kidnapping, illegal sale of firearms, pornographic exploitation of children, drug trafficking.

Criminal Databases

National databases accessible for screening applicants, including the Nationwide Criminal Database, Global Homeland Security Watchlist Database, and the Criminal Information Database Verification. 

Nationwide Criminal Database
​Multi-jurisdictional search of millions of state and county records. Database is compiled from counties, department of corrections, and administrative courts. 

Searches for any alias or additional names incur a separate cost for each name ran.​

Global Homeland Security Watchlist Database
The Global Homeland Security Search is administered by the Office of Foreign Asset Control, which enforces economic sanction programs, primarily against countries and groups of individuals such as terrorists and narcotics traffickers. The sanctions can be either comprehensive or selective, using the asset blocks and trade restrictions to accomplish foreign policy and national security goals.

Criminal Information Database Verification
Included with all database searches. Jurisdiction-specific search to verify any record information from the criminal database. 

Additional access fees may apply.

Vulnerable Abuse Registry

A statewide report that pulls abuse and neglect records from a centralized database for child and/or elderly and/or other vulnerable groups. Please note that every state is unique in its own right. Ranging from which registries(sources) are able to be pulled to reporting requirements.

Additional access fees may apply.

Identity

Additional searches pertinent to an applicant’s identity that can increase the accuracy of other reports and checks. 

Social Security Address Trace
Information returned will reveal whether the social security number (SSN) provided is part of the numbering sequence used by the government and may also indicate the state and approximate year where the number would have been issued. It is not an official confirmation of that applicant's specific number directly from the government; nor is an official review of government records (other than the Death Index, which is included). 

Additionally, it includes data from numerous sources in order to obtain past addresses. Records are assembled and maintained by private sources, meaning the records can have incomplete or out-of-date information at times. The existence of other names or addresses on a social security trace does not necessarily mean a consumer is the victim of identity theft. 

This search cannot be used by itself as the basis to make an employment decision.

Electronic Form I-9
Form I-9 is used to verify the identity and employment authorization of individuals hired for paid employment in the United States. All U.S. employers must ensure proper completion of Form I-9 for each individual they hire in the United States. 

May not be used to pre-screen applicants.

E-Verify
​E-Verify uses information from Form I-9 to verify that the employee is eligible to work in the U.S. It requires the employee's Social Security Number (SSN). 

May not be used to pre-screen applicants.

Verifications

Verifications can be used in the hiring process to verify applicant information, including education, employment, licensing, and more. 

Employment Verification
To ensure accurate and complete verifications, Verified First works with 28 employer vendors. If an employer’s vendor is unknown, a Verification Specialist will make 6 attempts in 4 days to verify employment history directly with an employer to verify employment information reported by an applicant. 

A complete employment verification report may include contact dates of employment, prior job title or position, and an applicant’s eligibility for rehire. 

Client is responsible for obtaining information for order. Additional access fees may apply.

Education Verification
Verification Specialists will verify an applicant’s educational history and information by contacting the applicant’s institution or agency, including colleges, universities, technical institutes, high schools, and GED testing services. An education verification report may include dates of attendance, degree, major or program, and graduation date, if applicable.

  • Colleges, Universities, & Technical Institutes: For institutions utilizing the National Student Clearinghouse (NSC), Verified First will submit a request directly to them to verify an applicant’s education information.
  • High Schools: A Verification Specialist will reach out directly to an applicant’s high school to verify information if no known vendor is utilized by the institution.
  • GED Verifications: All GED Verifications are verified through the state’s Department of Education. We will work with a vendor to complete this verification.

Client is responsible for obtaining information for order. Additional access fees may apply.

Personal Reference Verification
A Verification Specialist will contact each personal reference provided. Reports may include the reference’s relationship with the applicant, length of time known, and an overall character description of the applicant. 

Client is responsible for obtaining information for order. 

Professional Reference Verification
A Verification Specialist will contact each professional reference provided. Reports may include the reference’s relationship with the applicant, length of time known, any joint work experiences, and overall character description of the applicant. 

Client is responsible for obtaining information for order. 

Professional License Verification
This form of verification verifies government-issued professional licenses, including (but not limited to) nurses, doctors, lawyers, pharmacists, insurance agents, accountants, and architects. A Verification Specialist will verify an applicant’s license, certification or credentials with the state or federal issuing authority. Reports may include the date of issue, expiration date, and status of license or certification. 

Excludes any access fees.

Motor Vehicle & Driver

Database searches and reports to quickly and safely get your applicants on the road.   

Motor Vehicle Report (MVR)
A motor vehicle report provides relevant information for applicants who will drive on the job. Reports include information about your applicant’s driving recording, including but not limited to: license status, violations, infractions, and accidents where available. 

Excludes any pass-through fees.​

Commercial Driver’s License (CDLIS)
A search of the American Association of Motor Vehicle Administrators database to ensure single commercial license issuance nationwide. Enables employers to comply with Federal Motor Carrier Safety Administration (FMCSA) requirements and helps eliminate applicants who don't hold a valid Commercial Driver’s license.

DOT Employment Verification (Drug, Alcohol, Safety)
Verifies information required by the Federal Motor Carrier Safety Administration (FMCSA) part 391 for driving positions and Department of Transportation (DOT) 49 CFR part 40 for safety-sensitive positions. 

PSP Crash and Inspection History
The Pre-Employment Screen Program (PSP) Report from the Federal Motor Carrier Safety Administration (FMCSA) returns commercial driver’s 5-year crash and 3-year inspection history from the FMCSA’s Motor Carrier Management Information Systems (MCMIS).

FMCSA Clearinghouse
The FMCSA Clearinghouse stores drug and alcohol violations for CDL drivers. As of January 6th 2020, the FMCSA mandated that a Full Query be run prior to employment and a limited Query be run annually on all existing drivers. 

Credit & Financial

Reports that can be helpful in evaluating the risk of a potential applicant, especially if the applicant is being considered for a role with financial information, funds, or assets.

Employment Credit Report
Pre-Employment Evaluation Reports® (PEER) reports provide information about an applicant’s credit history, including identifying information, public records, outstanding debt, payment history, loans, mortgages, defaults, and credit inquiries. Report is provided through TransUnion. This is a soft inquiry to the applicant’s credit. 

Report does not include FICO score, and some states require an additional form, including California and Vermont.

Bankruptcy Filings
Provides a search of 94 Federal Districts which reveals Chapter 7, 9, 11, 12, 13, 15, and 304 bankruptcy filings, giving insight into an applicant’s financial accountability and track record.

Business Credit Report
Returns information on a company’s key credit scores (with explanations) as well as:

  • Basic company information, including location, incorporation data, key personnel, sales, etc.
  • Corporate linkage such as parent companies, branches, etc.
  • Debt and payment trends
  • Trade payments and legal filings, including tax liens, judgements, and bankruptcies

Lien and Judgment Filings Search
Court rulings at the local, state, and federal level that give a creditor the right to take possession of a debtor's real or personal property if the debtor fails to fulfill his or her contractual obligations.

Civil Jurisdictions

Verified First offers both County and Federal Civil Record Reports. 

County Civil Records
Upper and Lower Courts for County of Residence or 7-Year Counties of Residence

​Searches a specified county to identify non-criminal suits filed by individuals or corporations, such as product-liability suits, local civil-rights violations, and judgements for nonpayment of goods. As most states divide their lower and upper courts based on the monetary amount of the claim, this search accesses records for cases assigned to and processed in lower and upper courts. 

Additional access fees may apply.

Federal Civil Records
Available in District or State of Residence, 7-Year Districts of Residence, and Nationwide Districts

Searches federal litigation dockets for adjudicated civil cases from all U.S. Federal District courts. For a civil case to be heard in Federal District court, it must involve diversity of citizenship (the parties are citizens of different states or countries). It must also involve potential damages of more than $75,000, or there must be a Constitutional or Federal law violation.

Healthcare

Verified First offices both Office of Inspector General and MedEx searches for employers hiring in the Healthcare industry. 

Office of Inspector General (OIG-LEIE)
The Department of Health and Human Services (HHS) Office of the Inspector General’s (OIG) List of Excluded Individuals and Entities (LEIE) sanctioned from Medicare, Medicaid, and all federal healthcare programs. This search reveals if an applicant is on the exclusion list for one of the following reasons: 

  • Program-related fraud (e.g. Medicare/Medicaid)
  • Patient abuse
  • Licensing board action

MedEx
Verified First offers three different levels of MedEx searches, including Plus, Pro, and Complete.

  • Plus: OIG and System for Award Management (SAM) exclusions.
    The System for Award Management (SAM) consolidates all exclusion records in the Central Contractor Registry (CCR)/Federal Agency Registration (FedReg), Online Representations and Certifications Application (ORCA), and the Excluded Parties List System (EPLS). 
  • Pro: OIG, SAM, and State-specific Medicaid exclusions.
  • Complete: OIG, SAM, State Medicaid, and State Medical Board actions.

Canada

Verified First currently offers two background check solutions for applicants in Canada. 

Enhanced Canada Nationwide Criminal CPIC
Searches the Canadian Police Information Centre (CPIC) within the National Repository of Criminal Records. The enhanced check will also report any Canadian criminal convictions that have not been pardoned or discharged.

Canada Credit Report
Reports cover bankruptcies, collections, and other credit trade lines.

International

Verified First currently offers an array of international verification services, including employment verifications, education verifications, professional references verifications, and professional license verifications.

International Employment Verification
A Verified First Verification Specialist will contact each employer to verify employment information reported by the applicant. A complete employment verification report may include contact dates of employment, prior job title or position, and an applicant’s eligibility for rehire. 

Client is responsible for obtaining information for order. International search requirements apply. Additional access fees may apply.

International Education Verification
Verification Specialists will verify an applicant’s educational history and information by contacting the applicant’s institution or agency, including colleges, universities, technical institutes, high schools, and GED verifications. An education verification report may include dates of attendance, degree, major or program, and graduation date, if applicable.

Client is responsible for obtaining information for order. Signed Disclosure and Authorization forms must be received before verification can be initiated. International search requirements apply. Additional access fees may apply.

International Professional Reference Verification
A Verification Specialist will contact each professional reference provided, including the length and nature of their relationship. Reports may include the reference’s relationship with the applicant, length of time known, any joint work experiences, and overall character description of the applicant. 

International Professional License Verification
This form of verification, verifies professional licenses, including (but not limited to) nurses, doctors, lawyers, pharmacists, insurance agents, accountants, and architects. A Verification Specialist will verify an applicant’s license, certification or credentials with the national or global issuing authority. Reports will include the date of issue, expiration date, and status of license or certification. 

Excludes any pass-through fees.

International Criminal Records
Reports if an applicant has criminal records outside of the United States. This is recommended for contractors who have been overseas for at least two months or applicants who have recently immigrated. Records reported vary by country. 

Tenant

Tenant screening solutions include credit reporting, residence verifications, and nationwide eviction database searches, 

Tenant Credit Report
A tenant credit report assesses an applicant’s credit history, including identifying information, public records, outstanding debt, payment history, loans, and mortgages, late payments and defaults, and credit inquiries. Reports also return the FICO score, an indication of degree of risk used by the financial institutions. 

Report is provided by TransUnion. This is a hard inquiry to applicant’s credit. 

Residence Verification
A Verification Specialist will contact each landlord reported by the applicant. The landlord will be asked questions pertaining to the applicant. Reports may include the landlord's relationship with the applicant, length of time at residence, state of unit when vacated, timeliness of payments, and eligibility to re-rent. 

Nationwide Eviction Database
​Detailed search report of filings, dismissals, writ of possession orders, and financial judgments nationwide.​

Tools

Additional tools available to Verified First clients during the screening process of their applicants.

Adjudication
Verified First will upload your company’s adjudication matrix/criteria and our Public Records Department will apply your criteria to each of your completed reports. Reports will be marked as “Approved” if they satisfy your criteria. All other reports will be marked as “Pending Review by Client” so your hiring manager can do an individualized assessment to determine if your applicant meets your company’s criteria based on the position they have applied for. 

No reports will be “Declined” by Verified First.

Mail Delivery of Adverse Actions, Consumer Copies
Postal mail available for is only available for: 

  • Consumer Copy
  • Pre-Adverse Action 
  • Adverse Action.

Occupational Health: 

Occupational health services includes testing and screening solutions from multiple health care providers including Quest, eScreen, and LabCorp. 

Quest Diagnostics:

With more than 2,980 locations available, Quest Diagnostics offers a variety drug and alcohol testing solutions, including:

  • DOT Panel
  • nonDOT Panels: 4-15 Panel Configurations
  • Alcohol and Nicotine testing options
  • nonTHC Panels Available

Verified First does offer custom panels through Quest Diagnostics upon request.

eScreen: 

Verified First clients can receive quick employment testing results, including occupational health assessments, with eScreen. 

  • Instant Drug Screen: 4-10 Panel options available
  • Steroid Testing
  • Hair Testing
  • Flu Vaccine
  • nonTHC Panels Available
  • Custom Panels upon request

Occupation Health Solutions:

  • Physicals: DOT and nonDOT
  • Tuberculosis Tests: Skin and Blood tests available
  • Lift Assessment
  • Vision Tests
  • Titer Tests

Additional eScreen solutions are available upon request from Verified First. 

LabCorp: 

With LabCorp, Verified First clients can order an array of employment testing, including:

  • DOT Panel
  • nonDOT Panels: 4-15 Panel Configurations
  • Alcohol and NicotineTesting options
  • nonTHC Panels Available

Verified First does offer custom panels through Quest Diagnostics upon request.

Drug Screening Product: 

Verified First also offers employment drug screening solutions that utilize saliva and urine, including:

  • Saliva Tests
  • Urine Cups
  • Urine Dips

Please see product labels and inserts for manufacturer’s listed test cutoffs and detection times.