Having difficult conversations and communicating challenging topics are part of every leader’s responsibilities. Getting along with others and managing conflict may seem like a contradiction, but to be a great leader, it is imperative to embrace and manage conflict to strengthen and progress your organization.
That’s why we invited Dawn Stone, Keynote Speaker and CEO of The Conflict Chick, for the first episode of Season 4 of HR at the Table! We discussed how leaders can embrace and manage conflict, including:
How to change your mindset about healthy conflict
Essential skills for managing conflict in teams
How to encourage leaders to engage in healthy conflict
Creating conflict resolution boundaries and guidelines
Watch the recording to earn SHRM & HRCI Credit!
This program is valid for 1 PDC for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.
The use of the official seal confirms that this Program has met HR Certification Institute’s (HRCI) criteria for re-certification credit pre-approval.
Our commitment: Verified First is proud to be an equal opportunity employer. We expect all team members to have an understanding of, and commitment to diversity, equity, and inclusion.