Finding great volunteers is hard enough but retaining them can be even more difficult. Your mission will initially draw volunteers in — there’s something about it that they want to be a part of. However, the challenge is, how do you keep volunteers engaged and committed to that same mission after weeks, months, and years of volunteering? With Kristen Kraklow, the Volunteer Engagement and Experience Manager at the Oregon Museum of Science & Industry (OMSI), we explored why and how re-amplifying your mission can make all the difference in volunteer retention.
Together, we explored:
With a decade of experience managing volunteer programs, Kristen enjoys working with non-profit organizations that enrich the lives of young and old with new experiences. Prior to managing volunteers in a science museum setting, she was a director and stage manager in both community and educational theatres. Currently, she works as the Volunteer Experience Manager at the Oregon Museum of Science & Industry (OMSI) and serves as the Workshop Chair for the Northwest Oregon Volunteer Administrators Association (NOVAA). When not supporting volunteerism, she enjoys diving into historical novels and creating memories with her nephews.